Documented service record
Phoenix weight service: fees, provinces and terms
A record of what this service's own public pages said on 2026-09-23, with every conflict left visible. It is not a review, not an endorsement and not a referral.
At a glance, as the provider's own pages said on 2026-09-23
- Where the weight service is offered
- Offered, per the company: AB, BC, MB, NB, NL, NS, ON, PE, SK
- First visit
- $0
- Ongoing care
- $40 to $50 per monthly follow-up; first waived for new patients placing a first order ยท monthly follow-up
- Medication
- Separate from care fees. Wegovy from $339.99 (pricing-page table). The earlier $399.99 card was not found on that page on 2026-09-23, but $399.99 still appears on the linked Wegovy page's extracted text and on Raven's homepage
- Pharmacy
- Terms refer to unnamed pharmacy partners; patient choice and ownership not established.
- Open conflicts recorded
- 1
Company self-report throughout. Sources, dates and every conflict are below.
- Operator
- Phoenix Digital Health Inc. and affiliates
- Care route
- Remote physician/NP provider review and follow-up
- Pharmacy choice
- Unnamed partner; patient choice unknown
- Evidence label for this record
- company self-report
- Last checked
- 2026-09-23; rechecked every 7 days, next due 2026-09-30
- Limitation noted by the researcher
- Live price contradiction; no total; conditions and checkout bill not verified.
Scope and jurisdictions
Nine provinces; QC excluded; territories unnamed R22-C49 R22-C50 R22-C52 R22-C53 R22-C54 R22-C55 R22-C56 R22-C57 R22-C58 R22-C63 R22-C65
Documented as offered, in alphabetical order
This table scrolls sideways.
| Jurisdiction | Documented state | What the sources say | Dates | Sources |
|---|---|---|---|---|
| Alberta | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| British Columbia | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Manitoba | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| New Brunswick | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Newfoundland and Labrador | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Nova Scotia | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Ontario | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Prince Edward Island | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Saskatchewan | Company self-report: offered company self-report: offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
Confirm availability before relying on it
These rows are conflicting, not found in the sources checked, explicitly not offered, not applicable or not researched. They are never mixed in with matches.
This table scrolls sideways.
| Jurisdiction | Documented state | What the sources say | Dates | Sources |
|---|---|---|---|---|
| Northwest Territories | Not found in sources checked not found in sources checked | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Nunavut | Not found in sources checked not found in sources checked | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Yukon | Not found in sources checked not found in sources checked | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
| Quebec | Explicitly not offered explicitly not offered | Nine provinces named on the weight page and FAQ; Quebec expressly excluded. Territories not named. R22-C50 R22-C51 R22-C68 R41-C35 R41-C41 | source undated; accessed 2026-09-23 | phoenix.ca/treatments/weight-loss phoenix.ca/faq getraven.com/ |
Care route and pharmacy
| Operator and legal entity | Phoenix Digital Health Inc. and affiliates. Raven (getraven.com) lists the same nine provinces and the same medication starting prices; the two brands share an operator per the research. R22-C49 R22-C68 R22-C69 R41-C41 R41-C48 R41-C49 Source date: 2026-02-06; checked 2026-09-23 |
|---|---|
| Care team and route | A healthcare provider reviews the assessment; the public team includes physicians and a nurse practitioner. The pricing page names Glenn Kraushar; an exact matched BC or Ontario register record was not established. R22-C52 R22-C128 R41-C44 R41-C45 Source date: 2026-08-01; checked 2026-09-23 |
| Pharmacy role and choice | Terms refer to unnamed pharmacy partners; patient choice and ownership not established. R22-C63 R22-C118 Source date: 2026-02-06; checked 2026-09-17 |
| Cancellation and refunds | General FAQ: eligible upcoming orders can be paused or cancelled by request before processing or shipping; prescription returns are not accepted. Terms: cancel subscription by email, effective at the end of the billing period; subscription charges generally non-refundable. Raven's FAQ says upcoming orders can be paused or cancelled, with no precise cutoff stated. R22-C65 R41-C46 R41-C50 Source date: 2026-02-06; checked 2026-09-23 |
| Insurance and receipts | No direct billing; reimbursement documentation available. R22-C66 Source date: undated; checked 2026-09-17 |
| Languages | not found in sources checked R22-C64 Source date: undated; checked 2026-09-17 |
Documented fee components
Each component is shown as the provider displays it. This record never adds them into a total, never multiplies a per-pen price into a month, and never infers a dose. Use the cost worksheet to lay out your own quote.
This table scrolls sideways.
| Component | Displayed amount | State | Billing period | Conditions | Source date | Claims |
|---|---|---|---|---|---|---|
| Initial care fee | $0 | documented | per visit | none stated | 2026-08-01 checked 2026-09-23 | R22-C53 R41-C36 |
| Recurring care fee | $40 to $50 per monthly follow-up; first waived for new patients placing a first order | documented | monthly follow-up | Terms allow recurring subscriptions with a checkout-specific period | 2026-08-01 checked 2026-09-23 | R22-C54 R22-C55 R41-C37 R41-C38 |
| Dispensing fee | not found in sources checked | not found in sources checked | unknown | none stated | 2026-08-01 checked 2026-09-17 | R22-C61 |
| Delivery or shipping | $0 within the plan | documented | per shipment | none stated | 2026-08-01 checked 2026-09-17 | R22-C62 |
| Laboratory and requisition | not found in sources checked | not found in sources checked | unknown | Standalone requisition price and lab fee or payer not found | undated checked 2026-09-17 | R22-C56 R22-C57 |
| Medication | Wegovy from $339.99 (pricing-page table). The earlier $399.99 card was not found on that page on 2026-09-23, but $399.99 still appears on the linked Wegovy page's extracted text and on Raven's homepage | conflicting | as shown; the linked Wegovy page labels $339.99 per month; strength not attached | A starting price, not a quote. The same-page contradiction recorded 2026-09-17 was not reproduced; the cross-page difference remains | 2026-08-01 checked 2026-09-23 | R22-C58 R22-C59 R22-C60 R41-C39 R41-C40 R41-C42 R41-C43 R41-C47 |
Documented medication prices are shown in the private prototype for the reader test. Public display waits for the professional and advertising review (handoff section 11).
Where this provider's own pages disagree
Sources disagree
Phoenix and Raven: Wegovy starting price
One source says
Raven homepage: Wegovy starting at $399.99 per month; Raven product page lower card: $399.99 per month
getraven.com/
Source date: undated R41-C42
Another source says
Raven product page hero: starting at $339.99, one-pen pack, strength not stated. Phoenix pricing table: from $339.99
getraven.com/products/wegovy
Source date: undated R41-C43 R41-C40
Plainly: The two brands, which share an operator, still show two Wegovy starting prices, $339.99 and $399.99, on different pages and sometimes on the same page. No strength is given for either. A starting price is not a quote; ask for the product, strength and quantity before paying.
History: On 2026-09-17 the Phoenix pricing page itself showed both prices ($399.99 card, $339.99 table) (R22-C58, R22-C59). On 2026-09-23 the $399.99 card was not found on that page (R41-C39); the linked Phoenix Wegovy page still contains $399.99 in extracted text (R41-C47).
Accessed 2026-09-23. Status: open.
A neutral next step
If you want to go further, open the provider's own pages and confirm the current fee, the follow-up schedule, the cancellation terms and whether your province is served today. The links below go to the provider; the provider handles any intake and every clinical decision.
Outbound links carry a plain source tag naming this site. No health information is ever placed in a link.
Questions to ask before paying
Sources for this page
Every claim ID below is a row in the evidence ledger. The source date is the date the source itself carries; the access date is when the researcher opened it. A claim with several rows is one claim with several sources, not several confirmations.
This table scrolls sideways.
| Claim | What the source says | Source | Source date | Accessed | Label |
|---|---|---|---|---|---|
| R22-C49 | Phoenix Digital Health Inc. and affiliates. | phoenix.ca/terms-of-service | 2026-02-06 | 2026-09-17 | company self-report |
| R22-C50 | Weight: ON, BC, AB, MB, SK, NB, NL, NS, PEI; Quebec excluded. | phoenix.ca/treatments/weight-loss | undated | 2026-09-17 | company self-report |
| R22-C52 | Healthcare provider reviews assessment; public team includes physicians and an NP. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C53 | Initial assessment $0. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C54 | Monthly follow-up visit $40, $50; first waived for new patients placing first order. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C55 | Monthly plan referenced; terms allow recurring subscriptions with checkout-specific period. | phoenix.ca/terms-of-service | 2026-02-06 | 2026-09-17 | company self-report |
| R22-C56 source 1 of 2 | On this checked page: Standalone weight requisition price not found. | phoenix.ca/treatments/weight-loss | undated | 2026-09-17 | unknown |
| R22-C56 source 2 of 2 | On this checked page: Standalone weight requisition price not found. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | unknown |
| R22-C57 source 1 of 2 | On this checked page: Weight lab fee/payer not found. | phoenix.ca/treatments/weight-loss | undated | 2026-09-17 | unknown |
| R22-C57 source 2 of 2 | On this checked page: Weight lab fee/payer not found. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | unknown |
| R22-C58 | Wegovy card $399.99; repeated table $339.99. Desktop browser shows table's $339.99. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C63 | Unnamed pharmacy partners; patient-choice and ownership not established. | phoenix.ca/terms-of-service | 2026-02-06 | 2026-09-17 | company self-report |
| R22-C65 | Cancel subscription by email; effective at billing-period end. Subscription charges generally non-refundable; medication refunds discretionary. | phoenix.ca/terms-of-service | 2026-02-06 | 2026-09-17 | company self-report |
| R22-C51 | FAQ lists the same nine provinces. | phoenix.ca/faq | undated | 2026-09-17 | company self-report |
| R22-C68 | Raven lists ON, BC, AB, MB, SK, NB, NL, NS, PEI. | getraven.com/ | undated | 2026-09-17 | company self-report |
| R41-C35 | Weight service lists ON, BC, AB, MB, SK, NB, NL, NS and PEI; Quebec excluded. | phoenix.ca/treatments/weight-loss | undated | 2026-09-23 | company self-report |
| R41-C41 | The dedicated weight page lists nine provinces and explicitly excludes Quebec. | getraven.com/weight-loss | undated | 2026-09-23 | company self-report |
| R22-C69 | Raven assessment/delivery free; medication starts: Ozempic $124.99, Wegovy $399.99, Mounjaro/Zepbound $339.99, Rybelsus $324.99. | getraven.com/ | undated | 2026-09-17 | company self-report |
| R41-C48 | Raven lists zero-cost online assessment, one-pen Wegovy pack, regular monthly provider check-ins and delivery. | getraven.com/products/wegovy | undated | 2026-09-23 | company self-report |
| R41-C49 | The Raven FAQ directs readers to assessment for exact pricing; a standalone repeat-care fee was not found. | getraven.com/faq | undated | 2026-09-23 | unknown |
| R22-C128 source 1 of 3 | Phoenix names Glenn Kraushar; exact matched BC/ON record not established in this run. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C128 source 2 of 3 | Maple names Samantha Cooper; exact matched BC/ON record not established in this run. | getmaple.ca/providers/weight-medication-assessment/ | undated | 2026-09-17 | company self-report |
| R22-C128 source 3 of 3 | Felix funnel names Andrew Daly; exact matched BC/ON record not established in this run. | get.felixforyou.ca/learn/weight-loss | undated | 2026-09-17 | company self-report |
| R41-C44 | Provider review, prescription and discreet delivery are described; follow-up visits have separate care charges. | phoenix.ca/weight-loss-pricing | 2026-08-01 (price update) | 2026-09-23 | company self-report |
| R41-C45 | The weight service describes ongoing care-team messaging through the patient account. | phoenix.ca/treatments/weight-loss | undated | 2026-09-23 | company self-report |
| R22-C118 source 1 of 3 | Phoenix terms refer to pharmacy partners without naming a dispensing partner. | phoenix.ca/terms-of-service | 2026-02-06 | 2026-09-17 | unknown |
| R22-C118 source 2 of 3 | Hims subscription terms mention ON/BC pharmacy partners without names. | hims.ca/subscription-terms | 2026-07-17 | 2026-09-17 | unknown |
| R22-C118 source 3 of 3 | No dispensing pharmacy named in checked Medweight homepage. | medweight.ca/ | undated | 2026-09-17 | company self-report |
| R41-C46 | Eligible upcoming orders can be paused or cancelled by request before processing or shipping; prescription returns are excluded. | phoenix.ca/faq | undated | 2026-09-23 | company self-report |
| R41-C50 | Raven allows upcoming orders to be paused or cancelled and does not accept prescription-product returns. | getraven.com/faq | undated | 2026-09-23 | company self-report |
| R22-C66 | No direct billing; reimbursement documentation available. | phoenix.ca/treatments/weight-loss | undated | 2026-09-17 | company self-report |
| R22-C64 source 1 of 3 | On this checked page: Clinical languages not found. | phoenix.ca/treatments/weight-loss | undated | 2026-09-17 | unknown |
| R22-C64 source 2 of 3 | On this checked page: Clinical languages not found. | phoenix.ca/faq | undated | 2026-09-17 | unknown |
| R22-C64 source 3 of 3 | On this checked page: Clinical languages not found. | phoenix.ca/terms-of-service | 2026-02-06 | 2026-09-17 | unknown |
| R41-C36 | The online assessment costs zero; a licensed Canadian provider reviews the health questionnaire. | phoenix.ca/weight-loss-pricing | 2026-08-01 (price update) | 2026-09-23 | company self-report |
| R41-C37 | Follow-up visits cost CAD40 to 50 per visit and are described as monthly. | phoenix.ca/weight-loss-pricing | 2026-08-01 (price update) | 2026-09-23 | company self-report |
| R41-C38 | The first follow-up is waived for new patients placing their first order. | phoenix.ca/weight-loss-pricing | 2026-08-01 (price update) | 2026-09-23 | company self-report |
| R22-C61 source 1 of 2 | On this checked page: Separate dispensing amount not found. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | unknown |
| R22-C61 source 2 of 2 | On this checked page: Separate dispensing amount not found. | phoenix.ca/faq | undated | 2026-09-17 | unknown |
| R22-C62 | Delivery $0 within the plan. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C59 | Ozempic and generic semaglutide each from $124.99. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R22-C60 | Mounjaro and Zepbound each from $339.99; Rybelsus from $324.99. | phoenix.ca/weight-loss-pricing | 2026-08-01 | 2026-09-17 | company self-report |
| R41-C39 | The prior CAD399.99 Wegovy product card was not found on the checked pricing page. | phoenix.ca/weight-loss-pricing | 2026-08-01 (price update) | 2026-09-23 | unknown |
| R41-C40 | The rendered comparison table lists Wegovy from CAD339.99. | phoenix.ca/weight-loss-pricing | 2026-08-01 (price update) | 2026-09-23 | company self-report |
| R41-C42 | Raven homepage advertises Wegovy starting at CAD399.99 per month. | getraven.com/ | undated | 2026-09-23 | company self-report |
| R41-C43 | Raven Wegovy product hero advertises a CAD339.99 starting price and a one-pen pack; its lower product card states CAD399.99 per month. | getraven.com/products/wegovy | undated | 2026-09-23 | company self-report |
| R41-C47 | Browser hero and comparison show Wegovy starting at CAD339.99, with the hero labelled per month; web extraction additionally contains CAD399.99 in a comparison section. | phoenix.ca/medications/wegovy | 2026-08-01 (last updated) | 2026-09-23 | company self-report |